1. How Do I Contact You?
Visit the Contact Us page. If you need immediate assistance, call 1-888-407-9656. We’ll respond to inquiries within 24 hours, Monday-Friday, 9AM – 9PM EST.
2. What Payment Methods are accepted?
We accept all major credit cards, including Visa, MasterCard, American Express, Discover, Diners Club, and JCB. We also accept PayPal. All of our products are priced in US Dollars.
3. How Do I Track My Order?
Once you’ve placed an order, you will get an email reply that includes a copy of your order, as well as your order number. Shortly thereafter, you’ll receive another email that includes your tracking number(s) and a link to check the shipping status. You can also view the shipping status, when logged into our website, by clicking on the “My Orders” tab.
4. How much does the Shipping Cost?
Shipping is Free for anyone in the US and Canada.
5. Can items be Shipped outside of the US and Canada?
6. Is it safe to order on PatioSunUmbrellas.com?
Yes. We use Secure Socket Layer (SSL) encryption technology, so that every transaction on our website is safe.